FAQ

Contact Information

Mailing Address?
Alabama Department of Forensic Sciences

168 Chandalar Place Drive
Pelham, AL 35124

Phone Number?

Fax: 205-663-2167
Office Phone Number: 205-620-0399 (Mon.-Fri. 8am-5pm)
On Call Phone Number: 205-260-8722 (Afterhours, weekends and holidays)

Order Supplies

How do you order supplies?
There are 3 ways:
1.Use the “Message” Button
2. Order online
3. Call the office- 205-620-0399

Permit Number & Class Information

What is my permit number? How do I know if I'm active?
Go to "Operator Status” on the home page and enter information.
What do I do if my permit number is expired?
Have another operator run your test for you.
How do I register or unregister for a class?

To register or unregister for a class go to IC Training Portal.

Instrument Related

How do I get a reprint of a DUI test?
  • Hit the “Copy” button
  • Enter permit number if asked for it
  • Search breath test records by date
  • Select test and hit “Print”
My test is not on the DMT. What do I do now?
Send a written request for a “Data Pack” on department letterhead by mail, fax or email. Include your name and agency, subject’s name, test date, test location and acknowledgement of a secure fax line.
I input the incorrect information on my test. How can I correct it?
As long as the operator information is correct you can do a forensic correction. Take an ink pen, make the correction(s), initial and date. Do not use white out or scribble through it.
I did not receive a printout. What's the problem?
  • Is the printer turned on? On/off button is on the front.
  • Does it have paper?
  • Is there a paper jam?
  • Take toner cartridge out and check for paper jam there.
  • If none of these are the issue contact ADFS.
I received a "Standard Out of Range" message. What should I do?
  • Does the subject smell of alcohol? If yes, remove subject from DMT.
  • Has there been cleaning near the DMT? Remove any bucket with cleaning product, hand sanitizer, air fresheners, Lysol, etc.
  • Has any remodeling been done in the building? Painting, stripping the floors, waxing floors, glue to lay down carpet.
  • ID and remove source. Air out room (turn on a fan, open door/window) wait 10-15 min. and retest.
I received an "Ambient Fail" message. What should I do?
  • Does the subject smell of alcohol? If yes, remove subject from DMT.
  • Has there been cleaning near the DMT? Remove any bucket with cleaning product, hand sanitizer, air fresheners, Lysol, etc.
  • Has any remodeling been done in the building? Painting, stripping the floors, waxing floors, glue to lay down carpet.
  • ID and remove source. Air out room (turn on a fan, open door/window) wait 10-15 min. and retest.
I received a "Purge Error" message. What should I do?
  • Does the subject smell of alcohol? If yes, remove subject from DMT.
  • Has there been cleaning near the DMT? Remove any bucket with cleaning product, hand sanitizer, air fresheners, Lysol, etc.
  • Has any remodeling been done in the building? Painting, stripping the floors, waxing floors, glue to lay down carpet.
  • ID and remove source. Air out room (turn on a fan, open door/window) wait 10-15 min. and retest.
I received a "Pump Error" message. What should I do?
Ensure the end of the breath hose is free from obstruction.
I received an "Interference Detected" message what should I do?
  • Ask subject if they are diabetic. If yes seek medical attention.
  • If subject is not diabetic, inquire about the use of inhalants.
  • If inhalants are suspected, seek blood draw.
The card reader is not working. What should I do?
  • The DMT allows you to manually type in the information if the card reader is not working.
  • Contact ADFS once your test is completed.
I received an "Invalid Sample" message and now I can't run a test.
The message invalid sample means the instrument detected possible mouth alcohol. When this occurs the instrument forces another 20 minute deprivation period.  The instrument will allow you to continue your test when the 20 minute deprivation period is over.